Making Info Visible for Better Decisions

A key part of the ScrumMaster’s or Product Owner’s job is making information visible.* Whether that’s a product backlog, taskboard, cumulative flow diagram, or a one-off visual for a specific need, good visuals lead to better decisions. Here are four principles for doing it

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You want me to do what!?

Talking About Our Feelings—Potentially Awkward, Definitely Important

Last week, I described how to do the observation step of Focused Conversation without having to talk about all the details. At this point, many facilitators would naturally want to guide the group through interpreting the data. But the Focused Conversation method prescribes another step in between:

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Ask A4A: When the Observation Part of Focused Conversation Gets Boring

The Focused Conversation method asks us to start with observations before assigning labels – good, bad, effective, worthwhile, motivating, etc. In real-life facilitation, it can feel a little slow to start a retrospective with a simple “What happened this

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Tylenol

MMFs: What they are and why they matter

Suppose you have a headache. A bad headache. “I’ll take Tylenol to make it go away,” you think. So, you grab the Tylenol bottle and see that the directions indicate taking two pills. Would you take 20 pills in an attempt to make your headache go away 10 times faster?

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