[Baylor Peak]

I am heavily leaning towards taking your virtual PSM course (if timezone isn’t an issue – then I can take it earlier than later).

That said, I am going to explain our scenario on what is happening right now with our development team:

The client tasked us with building an integration into their platform so we can deploy our custom product. They need this deployed by the end of the end of the year. This is a very custom integration that our dev team does not know how to do and it involves days of research and working with the client to integrate into their APIs (because they don’t even know how their stuff works, etc), So the onus is completely on our team to figure out how to integrate our product into their system.

I recently joined the team to learn the Agile process (I come from more of a IT and Project Management background) and utilize Scrum to make us more efficient in our development to deployment process. My boss wants me to figure what the best way is for our team to go about this, how we can use Scrum and have Sprints when we don’t know what the tasks are until after the team does the research to figure out how to develop those tasks?

So, would going through this class help me achieve our goals?:)

[Baylor Peak]

Does it matter what timezone I am in, if the training course is virtual?

Also, would I be able to ask questions and situational issues to the instructor during the course?:)

[Baylor Peak]

Thank you for responding:) I am looking into that course, but I have concerns that I might still be in the same boat based on certain scenarios.

How would backlog refinement prevent an unknown technical issue? For example, we have an issue where we had everything laid out in the backlog on the tasks required to develop the product (which is a integration into another system).

Everything was going smoothly but we ran into a major roadblock because the external system we are integrating into required development tasks that are unknown to our development team. Essentially, there were undisclosed incompatibilities we were unaware of until we ran into them.

So with that said, would Scrum Master Certification help me with this?