MHA 2014 Session Notes: Models for Support

For those who attended my Mile High Agile 2014 session, Models for Support, here are the photos of the flip charts (with a little explanatory text around them):

MHA14 Models for Support Thumbnail

Were you there? Share your biggest takeaways from the session in the comments.

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  1. I attended this session out of curiosity. I didn’t think I’d be in any position to apply it in my current situation. However, I just moved to a new product team that has the responsibility of new development and legacy support. Now I’m glad I attended.

Richard Lawrence

Is co-owner of Agile For All. He trains and coaches teams and organizations to become happier and more productive. He draws on a diverse background in software development, engineering, anthropology, and political science. Richard is a Scrum Alliance Certified Enterprise Coach and Certified Scrum Trainer, as well as a certified trainer of the accelerated learning method, Training from the Back of the Room. His book Behavior-Driven Development with Cucumber is due out from Addison-Wesley later this year.

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