- Agile Leadership Development
- Product Owner
Last week, I described how to do the observation step of Focused Conversation without having to talk about all the details. At this point, many facilitators would naturally want to guide the group through interpreting the data. But the Focused Conversation method prescribes another step in between: reflection.
Too often advice gets boiled down to a one-liner. We see these a lot on
Agile Organizations shift from a focus on short term profits towards a focus on customer delight and achieving a shared purpose.
This issue is the first in a series where we will explore each of the Principles of Agile Organizations in more depth.
Principle: From Shareholder Value to Customer Delight and Shared
The Focused Conversation method asks us to start with observations before assigning labels – good, bad, effective, worthwhile, motivating, etc. In real-life facilitation, it can feel a little slow to start a retrospective with a simple “What happened this